Laughlin, NV
The Riverside Resort in Laughlin Nevada has been using Casino Mail Online portal systems to deliver monthly direct mail offers to our paperless players, or players with email addresses, for nearly eight years. Over the years, the product has helped us reduce direct mail print and postage expense. The system has also been very reliable and has built a confidence level with our player base resulting in the thousands of paperless registrations plus newly captured email addresses consistently.
The Casino Mail Online email product has been extremely successful in increasing read rates to nearly 50% for some campaigns. Our previously underdeveloped email is now an extremely important component to our digital marketing strategy yielding nearly 1,100 hotel room bookings and RSVP’s monthly.
The Casino Mail Online team always provides excellent customer service, complete reporting, and timely resolutions when issues arise. I would recommend Casino Mail Online to any property who wishes to increase or include digital marketing to their campaign efforts.